Support

Last updated: October 27, 2026

VUE follows new arrivals from the women's fashion brands you choose, on the web and in the iPhone app. If something is not working, or you cannot find what you are looking for, write to us. One person reads every message.

Write to us

vueuniverse@gmail.com. Say which device you are on (web or iPhone) and, if it helps, attach a screenshot. We reply within two days.

Your account

You can browse without an account. An account holds your brands and your saves, on every device. Create one from the Profile tab in the app, or from Sign in on the website. To change your name, email or password, open Profile and tap the row. To delete your account and everything in it, open Profile and choose Delete account; it takes effect at once and cannot be undone.

Following brands

The New Arrivals feed shows only the brands you follow. Follow or unfollow a brand from the Brands tab, from any brand's page, or from its name in the feed. If a brand you want is not listed, search for it on the Brands tab and request it.

The wishlist

Tap the heart on any piece to save it. Saves live in the Wishlist tab and, if you connect one, on the Pinterest board, ShopMy, LTK or Phia list you already use. Add or remove a destination from the Wishlist tab.

Buying

VUE does not sell anything. Every piece links to the brand's own site, where you buy from the brand. Prices, sizes, stock, shipping and returns are the brand's. Some links are affiliate links; see the affiliate disclosure.

Privacy

What VUE keeps and why is in the privacy policy. The terms cover the rest.